FileShack

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Ubisoft Entertainment
Peter Jackson's King Kong - demo Nokia
Demo Version
Version 1.0

Table of Contents:

I. General Information
II. Technical and Customer Support

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I. *** General Information ***

1. If you experience any problems with the King Kong demo version, before you contact Technical Support, please make sure that you can outline the procedure by which you experienced your problem. Try to be as specific as possible when describing EXACTLY what happened. What were you trying to do when (and before) the problem occurred? What type of hardware does your computer have? What version of Windows is it running? What other programs, if any, were running at the time? These are all potential questions that Technical Support might ask you, and your ability to answer these questions will greatly increase the likelihood that your problem will be resolved. Thank you.
Also a good information source is www.kingkonggame.com.

The protection system may interfere with some firewall programs (As a result the system may stop responding). Please visit http://www.star-force.com/protection/users/ to get the latest drivers.

2. The minimum system requirements for running King Kong's demo version are:
Supported OS: Windows® 98/2000/ME/XP
Processor: 1 GHz class processors
RAM: 256 MB
Video Card: 3D 32 Mb DirectX8.1 compatible
Minimum Screen Resolution: 640x480
Sound Card: Direct X 8.1 compatible
DirectX® Version: Direct X 8.1
CD-ROM: 8X CD-ROM or better
Hard Drive Space: 340 MB

3. The recommended system requirements for running King Kong's demo version are:
Supported OS: Windows® XP
Processor: Pentium IV 2.5GHZ /AMD ATHLON 2.5Ghz or better
RAM: 512MB
Video Card: 3D 64 MB, supporting Pixel shader 2.0 and Vertex shader 2.0
Screen Resolution: 1280x1024
Sound Card: DirectX9 compatible, EAX
DirectX® Version: DirectX 9
CD-ROM: 32X CD-ROM
Hard Drive Space: 340 MB

4. King Kong's demo version uses Bink Video. Copyright (C) 1997-2005 by RAD Game Tools, Inc.

5. We strongly recommend to not install King Kong into your system's "Windows" folder or in any partition's root (ex: directly on C: or D:).

6. For users of Windows XP or Windows 2000: to install King Kong, you must have administrator privileges on your computer system. Otherwise, the installation will fail.

7. Compatibility Issues

King Kong was tested on a wide range of CPUs, as well as over different 30 video cards and over a dozen different sound cards. No hardware incompatibilities were encountered during these tests.

8. Drivers
To avoid any compatibility problems, always update your graphic card drivers to the most recently available versions.
For GeForce cards, go to www.nvidia.com . The latest drivers available at the moment of writing were 77.72 for Windows 98/2000/ME/XP. For Radeon cards, go to www.atitech.com . The latest drivers available at the moment of writing were Catalyst 5.7 for Windows 2000/XP and Catalyst 4.3 for Windows 98/ME.

9. Differences between the demo and the full version

The demo version has no manual attached and no documentation excepting this readme.txt file.

Only 3 out of the 29 game levels are available.

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II. *** Technical Support ***

Technical Support

Before contacting UbisoftÂ’s Technical Support Department, please first read through this file. Also browse through our FAQ listings or search our support database at our website, http://support.ubi.com. Here you will find the most recently updated information since the gameÂ’s release.

Also please make sure that your computer meets the minimum system requirements, as our support representatives will be unable to assist customers whose computers do not meet these criteria.

Whenever you contact the Technical Support Department, please include the following information or have it available if you are calling:

· Complete product title (including version number).
· Exact error message reported (if applicable) and a brief description of the problem you’re encountering.
· Processor speed and manufacturer.
· Amount of RAM.
· Operating system.
· Video card that you are using and amount of RAM it has.
· Type of sound card you are using.

Support Over the Internet
This is the best way to find answers to common issues seen with our games. Our Frequently Asked Questions list is available 24 hours a day, 7 days a week and contains the most up-to-date Technical Support information available, including patches that can be downloaded free of charge. We update the Support pages on a daily basis, so please check here first for solutions to your problems: http://support.ubi.com/.

Contact Us by Webmail
Due to high volumes of spam, viruses, and other non-support-related contacts, we no longer offer support via standard email. However, we do provide something better, webmail. By taking your questions directly through our website, we have completely eliminated all spam contacts. As a result, we are able to respond to your questions much quicker than we could through standard email. To send us a webmail simply log into our site at http://support.ubi.com/.

From this site, you will be able to enter the Ubisoft Solution Center, where you can browse through our lists of Frequently Asked Questions (FAQ), search our database of known problems and solutions, and send in a request for personal assistance from a Technical Support representative by using the Ask a Question feature on the Frequently Asked Questions page.
© 2005 Ubisoft Entertainment. All Rights Reserved. Ubisoft and the Ubisoft logo are trademarks of Ubisoft Entertainment in the U.S. and/or other countries. Universal Studios' King Kong movie © Universal Studios. Licensed by Universal Studios Licensing LLLP. All Rights Reserved.